Service Portfolio Manager

Job Description:

Experience: 6-10 Years
Service Portfolio Manager
Manufacturing – Plant Floor
Understand, enhance & support existing Siemens MESapplications and troubleshoot L2/L3 level issues
1. Implementation and support of Manufacturing Execution
Systems (MES) on Siemens Opcenter MOM platform
2. Experience on Opcenter AMS, managing L2 support and service request delivery.
3. Knowledge of ITSM processes.
4. Experience in Siemens MOM platform including – Opcenter Execution Foundation, Opcenter EX DS, Opcenter APS, Opcenter Connect MOM, Automation gateway (AGW), Data Bridge, Active Integration Gateway (AIG)
5. Domain experience in Mfg. Industry
6. Knowledge of Opcenter customization & extensions Knowledge of OPC-UA, PLC/SCADA interfacing
Analytical skills, problem solving and attention to detail.
7. Good Knowledge of Agile framework.
Roles and Responsibilities:
1. Incident Management, Problem Management, Service Request, Change Management.
2. Managing periodic governance and reporting.
3. Team Management, Customer management, knowledge management.
4. Coordination with manufacturing site. contextualize Shon floor