Network Engineer-Versa SD-WAN Patching & Maintenance

Job Description:
Responsibility of / Expectations from the Role:
• A Versa SD-WAN Engineer Expert typically focuses on ensuring the smooth operation, Patching Life cycle and optimal performance of Versa SD-WAN deployments within a network environment.
This involves troubleshooting complex network issues, implementing configurations, and providing technical support. The role requires strong technical skills in networking, SD-WAN technologies, and troubleshooting, as well as excellent communication and problem-solving abilities. Strong networking knowledge and Expertise in routing protocols (BGP, OSPF), TCP/IP, VPNs (IPsec, SSL), and network security concepts. Versa SD-WAN Expertise and In-depth knowledge of Versa Networks’ SD-WAN solutions, including their architecture, features, and configuration. Proficiency in using network analysis tools and techniques to diagnose and resolve complex issues on SDWAN. Familiarity with scripting languages (e.g., Ansible or Python) for automation and task management & patch management. Ability to clearly and effectively communicate technical information to both technical and non-technical audiences. Exposure on managing firmware upgrades, patching, and high availability setups on Versa comports. Also, exposure and knowledge on designs, implements, and manages network infrastructure of Cisco technologies. Understanding of change Process, Architect connect & coordination for Approval, attend MI Call and Handling escalation. Help the Network engineers to troubleshoot and resolve issues during patching and in case major Incident call after patching.

Desired Competencies:
• Execute firmware and software patching activities on Versa SD-WAN devices (vOS, VOSRC, and Versa Director/Analytics)
• Coordinate with stakeholders and change management teams to define maintenance windows and rollback strategies
• Perform pre-patching assessments including configuration backup, health checks, and version compatibility validation
• Apply software/firmware updates on Versa CPEs, Branch routers, Controllers, and Analytics nodes
• Monitor patch progress and verify device and network health post-patching, ensuring business services are not impacted.
• Troubleshoot patch-related issues and collaborate with Versa TAC for complex scenarios
• Document patching procedures, change records, version history, and post-maintenance reports
• Follow organizational security and compliance standards during upgrade cycles
• Review Versa patch release notes, bug fixes, and known issues before implementation
• Participate in patch testing on lab environments before production rollout
• Creates reports Weekly / Monthly and discussion with customer
Good-to-Have: CCNP Cisco Certification.