End User Management [ FileShare + Printing + Active Directory ]

Full Time
  • Full Time
  • India

Website CosMicIT CosMic IT

Find Your Dream Job Here

Hello Everyone,

We at #CosMicIT are looking for a File Share + Printing + Active Directory

Locations: India ( Remote )

IT Experience (in years): 10+ Years 

Job Description :

Must have Skills:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 10+ years of experience in IT, experience in a manufacturing or regulated industry is a plus.
  • Excellent knowledge of File Share permissions
  • Excellent knowledge of DFS and DFS structures
  • Excellent knowledge on NTFS File permissions
  • Excellent knowledge of Windows Printing services
  • Good knowledge of Identity Management, Active Directory, AzureAD / EntraID
  • Good knowledge of AD objects, AD delegation models, complex group policies, especially under user and computer objects
  • Knowledge of features like, LAPS, AppLocker, BitLocker on AD
  • Knowledge of PowerShell
  • Good automation skills
  • Good communication skills and ability to work in a global team environment.
  • Good documentation skills
  • Strong willing to continuous learning and continuous improvement

Nice to have skills:

  • Knowledge on SCCM and Intune Policies
  • Azure Identity Services
  • Excellent automation skills
  • Working experience in a manufacturing or regulated industry
  • Knowledge on Paper Cut solution

Key activities & role during transition:

  • Create comprehensive documentation or knowledge base articles that outline common issues and their resolutions.
  • Act as a point of contact for Initial, L2 and L3 support during the transition phase to address any critical issues or questions.
  • Collaborate with the current team to develop a transition plan that ensures a seamless handover of responsibilities.
  • Establish regular meetings to address concerns, challenges, and progress during the transition period.
  • Ensure a smooth transition by supplying ongoing support.

Key tasks and responsibilities for regular operations:

  • Maintain DFS structures.
  • Create and maintain File Services, File Shares, and Folder/File permissions.
  • Maintenance of Client object’s structure including GPO’s
  • Help define and ensure implementation of clean up strategies.
  • Work closely with Ferring IT architecture team for any new demands, requests or initiatives coming from the business, including respective PoC.
  • Support all incidents including Major incidents driving into resolution and helping to find the RCA (root cause analysis)
  • Proactively help finding recurring incidents, help on RCA analysis and drive to resolution.
  • Maintaining comprehensive documentation of configurations, procedures, and troubleshooting steps. Generating reports on devices, performance, usage statistics, and compliance metrics.
  • Act as a point of contact for Initial, L2 and L3 support for on-site support teams and to address any critical issues or questions.
  • Direct contact/support with users when needed

If any of these openings sound familiar to you or any of your known networks, please share the resume/CV to CV@cosmic-it.com

Any references would also be accepted.


CosMicIT GmbH, Germany 🇩🇪

CosMicIT Informatics India Pvt Ltd. 🇮🇳

CosMicIT Spolka Z Ograniczona Odpowiedzialnoscia, Poland

www.CosMic-IT.com | www.CosMic-IT.in


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To apply for this job email your details to cv@cosmic-it.com