ServiceNow CSM/FSM  Consultants

Hello Everyone,

We at #CosMicIT are looking for a #ServiceNow CSM/FSM  Consultants
Desired Experience Range: 10+ Years
Desired Experience Range: India

Job Description:

Must-Have:

Technical Comptency

Experience in Service Now technical architecture covering:

• Experienced in CSM/FSM implementation.
• Experienced in assessing Service management landscape including existing ServiceNow implementations, offering recommendations & improvements.
• Experienced in JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Client side / Server-side scripts, UI policy, Data policy, Business rule, script include, Script action, UI action.
• Flow designer and decision table.
• Workflows, Rest and Soap based integration.
• Transform map, Import set and Data sources.
• Proven cross technology experience connecting ServiceNow to overall IT landscape.
• 12+ years of overall IT experience with 5+ years’ experience in ServiceNow/Enterprise architecture.
• Certification high preferred (CSA, CMA)

Behavioral competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratevily
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have:

• ServiceNow Implementation Specialist certification
• ITIL V3/V4 foundation certification
• Java developer certification

Responsibility of / Expectations from the Role

• Deliver technical and architecture design elements of ServiceNow features and Integration services
• Work with engineering teams, stakeholders, to create technical solution designs
• Ensure technical quality and adherence of integration designs to Enterprise Architecture standards and product roadmap
• Identify, capture, and implement ServiceNow architecture pattern
• Drive resolution of technical debt, to reduce the ongoing cost of the IT services
• Providing communication of architecture design and decision making, enabling approval to proceed with designs
• Design solutions (products and services) to meet user needs and align with ServiceNow technical strategy and standards
• Support delivery teams, blending technical (development and architecture) and behaviour skills
• Scoping and deliver the requirements. Ensuring requirements are well documented
• Deliver tailored presentations and product demonstrations
• Undertake business related travel as required to meet customers, demonstrate solutions, strengthen sales and delivery progress

• Provide support to the users during the User Acceptance Testing
• Provide any required training to the users on the user stories

If any of these openings sound familiar to you or any of your known networks, please share the resume/CV to CV@cosmic-it.com

Any references would also be accepted.

Regards,

CosMicIT GmbH, Germany 

CosMicIT Informatics India Pvt Ltd. 

CosMicIT Spolka Z Ograniczona Odpowiedzialnoscia, Poland

www.CosMic-IT.com | www.CosMic-IT.in

https://www.linkedin.com/company/cosmic-it

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