M365 Engineers

Full Time
  • Full Time
  • India

Website CosMicIT CosMic IT

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Hello Everyone,

We at #CosMicIT are looking for a #M365 Engineers

Locations: India ( Remote )

IT Experience (in years): 8+ Years 

Job Description :

Must have Skills:

  • Proficiency in managing O365 tenants, including user provisioning, licensing, security settings, and compliance.
  • Understanding of licensing models, subscription plans, and license assignment.
  • Knowledge of continuous updates and feature enhancements in M365 services – Microsoft Evergreen
  • Expertise in configuring Teams, managing channels, guest access, and integration with other apps.
  • Familiarity with creating interactive presentations and reports using Sway.
  • Understanding of task management and collaboration using To Do.
  • Understanding Visio Online from infrastructure support point of view
  • Understanding Project Online from infrastructure support point of view
  • Knowledge of DLP policies to prevent data leakage.
  • Excellent knowledge of sensitivity labels, encryption, and rights management.
  • Excellent knowledge with compliance features, eDiscovery, and retention policies.
  • Capability to handle escalated issues, investigate incidents, and provide timely resolutions.
  • Proficiency in incident tracking, documentation, and communication.
  • PowerShell scripting skills for automating repetitive tasks
  • Understanding of Microsoft Graph API for custom integrations.

Nice to have skills:

  • Having some familiarity with Power Apps, Power Automate (Flow)
  • M365 Migration: Experience in migrating data from on-premises systems to M365.
  • User Adoption Strategies: Knowledge of promoting M365 adoption among end-users.

Key activities & role during transition:

  • Create comprehensive documentation or knowledge base articles that outline common issues and their resolutions.
  • Act as a point of contact for Initial, L2 and L3 support during the transition phase to address any critical issues or questions.
  • Collaborate with the current team to develop a transition plan that ensures a seamless handover of responsibilities.
  • Establish regular meetings to address concerns, challenges, and progress during the transition period.
  • Ensure a smooth transition by supplying ongoing support.

Key tasks and responsibilities for regular operations:

  • Your primary responsibility is to ensure the smooth operation, maintenance, and optimization of Microsoft 365 services within an organization.
  • You’ll work closely with DWP Architects, other IT teams, end-users, and stakeholders to deliver reliable and efficient M365 solutions.
  • Perform Deployment and Configuration of M365 services.
  • Customize settings based on organizational requirements.
  • Monitor service health, troubleshoot issues, and perform routine maintenance.
  • Implement security best practices, enforce policies, and conduct security assessments.
  • Collaborate with compliance teams to meet regulatory requirements.
  • Provide L2 and L3 support for M365 applications.
  • Assist users with technical queries, troubleshoot problems, and resolve incidents.
  • Create user guides, FAQs, and training materials.
  • Conduct training sessions to enhance user proficiency.
  • Lead Evergreen meetings.
  • Staying updated with new features and enhancements is crucial for success in this role.

If any of these openings sound familiar to you or any of your known networks, please share the resume/CV to CV@cosmic-it.com

Any references would also be accepted.

Regards,

CosMicIT GmbH, Germany 🇩🇪

CosMicIT Informatics India Pvt Ltd. 🇮🇳

CosMicIT Spolka Z Ograniczona Odpowiedzialnoscia, Poland

www.CosMic-IT.com | www.CosMic-IT.in

https://www.linkedin.com/company/cosmic-it

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To apply for this job email your details to cv@cosmic-it.com


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