Network Tools and Automation Engineer (LogicMonitor)

Network Tools and Automation Engineer (LogicMonitor)

Key Responsibilities:

Serve as an expert on the LogicMonitor (including Dexda) platform.

Design, implement, and manage LogicMonitor to ensure comprehensive monitoring of our IT infrastructure.

Configure and maintain various network management tools to optimize performance and reliability.

Work with various network protocols such as SNMP and SSH for device communication and data collection.

Develop and maintain documentation regarding network monitoring architecture, configurations, and support procedures.

Collaborate with IT teams to integrate LogicMonitor with other tools and automate workflows.

Troubleshoot and resolve issues related to network performance, ensuring minimal downtime.

Stay current with new LogicMonitor features and best practices, implementing them to improve our monitoring capabilities.

Provide training and support to other IT staff on using network monitoring tools effectively.

Skills, experience and knowledge:

Proven expertise in the LogicMonitor platform, with certification being a plus.

Preferred candidate will have experience with some or all of the following: Netscout Pulse, SiffIO, Splunk

Strong understanding of network management tools and protocols, including SNMP and SSH.

Minimum of 4 years of experience in network administration or a related field.

Experience with network infrastructure, including routers, switches and firewalls.

Proficient in scripting languages (e.g., Python, PowerShell) for automation tasks.

Excellent problem-solving skills and the ability to work under pressure.

Strong communication and collaboration skills, with the ability to work effectively in a team environment.

Familiarity with cloud services (AWS, Azure, Google Cloud) is a plus.