ServiceNow HRSD

Full Time
  • Full Time
  • India

Website CosMicIT CosMic IT

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Hello Everyone,

We at #CosMicIT are looking for a #ServiceNow HRSD

Experience: 3-4+ years

Locations – India / Remote

Job Description:

Position Summary:

The ServiceNow HRSD Architect will be responsible for the design, development, and implementation of ServiceNow HR Service Delivery solutions. This role will play a critical part in enhancing HR operations by leveraging the capabilities of the ServiceNow platform for a major customer for us. The ideal candidate will have extensive experience in ServiceNow HRSD, strong technical expertise, and the ability to translate business requirements into effective solutions.

Key Responsibilities:

  • Lead the design and architecture of ServiceNow HRSD solutions, ensuring alignment with business objectives and best practices.
  • Collaborate with HR, IT, and other stakeholders to gather requirements and translate them into technical specifications.
  • Develop and implement ServiceNow HRSD modules, including but not limited to Case and Knowledge Management, Employee Centre, Lifecycle Events, and Employee Relations Case Management.
  • Implementation of security and user journey design for different personas in HRSD modules (manager, employee, HR agent etc.)
  • Implement and manage security policies and role-based access controls to protect sensitive HR data.
  • Overall knowledge of the ServiceNow platform and how different modules and components work together.
  • Provide technical leadership and guidance to the development team throughout the implementation lifecycle.
  • Conduct workshops and training sessions to educate stakeholders on ServiceNow HRSD capabilities and functionalities.
  • Ensure the security, scalability, and performance of the ServiceNow HRSD platform.
  • Stay updated with the latest ServiceNow releases and features and assess their applicability to the organization.
  • Troubleshoot and resolve technical issues related to the ServiceNow HRSD modules.
  • Create and maintain documentation for design, development, and deployment processes.
  • Collaborate with ServiceNow support and other third-party vendors as necessary.


  • Minimum of 3-4+ years of experience in ServiceNow implementation, with a focus on HRSD.
  • ServiceNow Certified Implementation Specialist – HRSD certification is highly preferred.
  • Strong understanding of HR processes and how they can be enhanced through technology.
  • Proven experience in designing and implementing ServiceNow HRSD solutions.
  • Proficiency in JavaScript, HTML, CSS, and other web technologies.
  • Excellent problem-solving skills and the ability to work independently or as part of a team.
  • Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
  • Experience with Agile/Scrum methodologies is a plus.

Preferred Skills:

  • Experience with other ServiceNow modules such as ITSM, ITOM, or SecOps.
  • Knowledge of integration technologies such as REST, SOAP, and APIs.
  • Familiarity with cloud platforms and enterprise IT environments.

If any of these openings sound familiar to you or any of your known networks, please share the resume/CV to

Any references would also be accepted.


CosMicIT GmbH, Germany 🇩🇪

CosMicIT Informatics India Pvt Ltd. 🇮🇳

CosMicIT Spolka Z Ograniczona Odpowiedzialnoscia, Poland |

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