ServiceNow ITOM, CMDB

Hello Everyone,

We at #CosMicIT are looking for a #ServiceNow ITOM, CMDB

Required Technical Skill Set: ServiceNow ITOM, CMDB

Desired Experience Range: 5+ Years’ Experience (L3)

Location of Requirement: Offshore, Kolkata (Preferred), Hyderabad

Job Description

Must-Have (Ideally should not be more than 5-10)

1. Enhance ServiceNow event and alert rules as necessary to ensure proper Incident creation.

2. On-premises / Cloud infrastructure discovery (OCI, AZURE, AWS) using Patterns and probes.

3. Create and monitor discovery schedules.

4.Promote update sets and data across applicable SN environments.

5.Third party application integration using REST.

6. Discovery failure / error troubleshooting.

7. Creation and modification of Workflows, UI Policy , Catalog Items.

8. Work with the team during release and version upgrade.

9. Manage service catalog administration, workflow / flow development and service portal development

10. Develop or extend patterns as needed for new devices, or will develop integrations for new devices such as DellEMC storage equipment

11. ServiceNow CSA certification

12. Working knowledge on ITOM

Good-to-Have

• Automation & Scripting Knowledge ( PowerShell etc.)
• Maintain event/alert processing in ServiceNow and integrations with monitoring tools
• Test event management when upgrades are available from ServiceNow
• Knowledge on Version Upgrade

If any of these openings sound familiar to you or any of your known networks, please share the resume/CV to CV@cosmic-it.com

Any references would also be accepted.

Regards,

CosMicIT GmbH, Germany 

CosMicIT Informatics India Pvt Ltd. 

CosMicIT Spolka Z Ograniczona Odpowiedzialnoscia, Poland

www.CosMic-IT.com | www.CosMic-IT.in

https://www.linkedin.com/company/cosmic-it

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